Showing posts with label ITES. Show all posts
Showing posts with label ITES. Show all posts

Wednesday, May 28, 2008

Listen to the new India, hear success ring in your ears

Listen to the new India, hear success ring in your ears
Dated August 15, 2003
The Indian Express


Twenty to twenty-five years ago, even 10 years ago, few of us had heard of Information Technology. Today, exports from this industry are worth $10 billion - that is, over Rs. 45,000 crore a year. That figure is 20 per cent of our total exports.

In spite of the fact that each of the markets to which we supply IT software and solutions has been in the trough of recession for years, IT exports have grown by 26 per cent this year.

Infosys had not even been born 25 years ago. Wipro was a company selling vegetable oil. Indeed, other than the ''Tata'' in Tata Consultancy Services, there is scarcely a name in the IT industry that was known then.

And guess what the average age is in the industry? Just 26 and a half! These 26/27-year-olds have changed the world's perception of India. It's not just a country of snake-charmers; it's a country against which protectionist walls have to be erected. Of course, we can also charm snakes.

And not just, to pluck a phrase of Malcolm Muggeridge, snakes in snakes' clothing!

And these 26-year-olds are changing India's perception also of itself: that India can; that, therefore, we should face the world with confidence.

That is the situation in activity after activity. We lament the fact that, while we are ahead in software, we have lost out to China in IT hardware. That is true - as of the moment. We shooed away firms like Motorola when they approached us in the early 1990s for facilities to set up manufacturing operations in India. China welcomed them, it wooed them, it created every conceivable facility for hardware firms from Japan, of course, but also from Taiwan, a country at which 400 of its missiles are aimed. It has thereby leapt ahead.

But the game is hardly over. That world-class hardware can be produced in India is evident. How many of us would have heard of Moser-Baer? Located in unprepossessing Noida, it is the world's third largest optical media manufacturer, and the lowest-cost producer of CD-Recorders. Its exports are close to Rs. 1,000 crore.

The firm sells data-storage products to seven of the world's top 10 CD-R producers. And it produces them so efficiently that, to shield themselves, European competitors had to file an anti-dumping case to stop and penalize its exports to Europe. Moser-Baer fought on its own. And won.

A firm most of us have not heard of. A firm that is manufacturing products at the cutting edge of technology. A firm exporting Rs. 1,000 crore of products that require the utmost precision and technological sophistication. A firm that European firms fear.

And equally important - the very international fora that our ideologues shout are instruments of exploitation hold against European firms, and in favour of this Indian firm.

There is more. Moser-Baer has acquired Capco Luxembourg, a firm that owns 49 per cent of a Netherlands-based CD-R distributor. And it has set up Glyphics Media Inc. in the United States-for markets in North and South America. And here we are being made to shiver at the thought that foreign firms are about to swallow us!

Heard of Tandon Electronics? Its exports of electronic hardware are close to Rs. 4,000 crore!

At a moment's notice, my friends Amit Mitra of FICCI and Tarun Das of CII send me particulars of firm after firm, in sector after sector, that has broken new ground. A sample:

  • Fifteen of the world's major automobile manufacturers are now obtaining components from Indian firms.
  • Just last year, exports of auto-components were $375 million. This year they are close to $1.5 billion. Estimates indicate they will reach $15 billion within six to seven years.
  • Hero Honda is now the largest manufacturer of motorcycles in the world-with an output of 17 lakh motorcycles a year.
  • One lakh Indica cars of the Tatas are to be marketed in Europe by Rover, one of the United Kingdom's most prestigious auto-manufacturers under its - that is, Rover's - brand name.
  • Bharat Forge has the world's largest single-location forging facility - of 1.2 lakh tonnes per annum. Its client list includes Toyota, Honda, Volvo, Cummins, Daimler Chrysler. It has been chosen as a supplier of small forging parts for Toyota's global transmission parts' sourcing hub in Bangalore.
  • Asian Paints has production facilities in 22 countries spread across five continents. It has recently acquired Berger International, which gives it access to 11 countries, and SCIB Chemical SAE in Egypt. Asian Paints is the market leader in 11 of the 22 countries in which it is present, including India.
  • Hindustan Inks has the world's largest single stream, fully integrated ink plant, of 1 lakh tonnes per annum capacity, at Vapi, Gujarat. It has a manufacturing plant and a 100 per cent subsidiary in the US. It has another 100 per cent subsidiary in Austria.
  • For two years running, General Motors has awarded Sundaram Clayton its 'Best Supplier Award'; the volumes it sources out of India are growing every year.
  • Ford has presented the 'Gold World Excellence Award' to Cooper Tyres.
  • Essel Propack is the world's largest laminated tube manufacturer. It has a manufacturing presence in 11 countries including China, a global manufacturing share of 25 per cent, and caters to all of P&G's laminated tube requirements in the US, and 40 per cent of Unilever's.
  • Aston Martin, one of the world's most expensive car brands, has contracted prototyping its latest luxury sports car to an India-based designer. This would be the cheapest car to roll out of Aston Martin's stable.
  • Maruti has been the preferred supplier of small cars under the Suzuki brand for Europe. Suzuki has now decided to make India its manufacturing, export and research hub outside Japan.
  • Hyundai Motors India is about to become the parent Hyundai Motors Corporation's global small car hub. In 2003, HMC will source 25,000 Santros from HMI's plant in India. By 2010 HMI is targeted to supply half a million cars to HMC.

It was only in 1999 that HMI got its first outsourcing contract and already, in 2003, 20 per cent of its sales will be what it supplies as an outsourcing hub. It is exporting cars to Indonesia, Algeria, Morocco, Columbia, Nepal, Sri Lanka and Bangladesh.

  • Ford India got its first outsourcing contract in 2000. Within 3 years outsourcing accounts for 35 per cent of its sales. Ford India supplies to Mexico, Brazil and China. The parent Ford is sourcing close to $40 million worth of components from India, and plans to increase these in the coming years.

Ford India is already the sole manufacturing and supply base for Ikon cars and components. These are being exported to Mexico, China and Africa.

  • Toyota Kirloskar Motors chose India over competitive destinations like Philippines and China for setting up a new project to source transmissions as this option proved more economical.
  • Europe's leading tractor maker, Renault, has chosen International Tractors (ITL) as its sole global sourcing hub for 40 to 85 horsepower tractors.
  • Tyco Electronics India bagged its first outsourcing contract in 1998-99. So successful has it been that components and products others have contracted from it already account for 50 per cent of its total sales. It supplies to the parent, Tyco Europe.
  • TISCO is today the lowest cost producer of hot-rolled steel in the world.
  • TVS Motor Company has been awarded the coveted Deming Prize for Total Quality Management. Many of the largest of organizations, even American ones-like GE-have not managed that recognition yet!

India's pharmaceutical industry has come to be feared as much as its infotech industry. It is already worth $ 6.5 billion and it has been growing at 8-10 per cent a year. It's the fourth largest pharmaceutical industry in terms of volumes and 13th in value. Its exports have crossed $2 billion, and have increased by 30 per cent in the past five years. India is among the top five manufacturers of bulk drugs.

Even more telling is another figure. We are always being frightened, ''Multinational drug companies are about to takeover.'' In 1971 the share of these MNCs in the Indian market was 75 per cent. Today it's 35 per cent!

There's another feature we should bear in mind: India's strengths are becoming evident across the technology spectrum:

  • We are among the three countries in the world that have built supercomputers on their own, the US and Japan being the other two: two months ago, the fourth generation PARAM supercomputer was inaugurated in Bangalore.
  • We are among six countries in the world that launch satellites. We launch some of our own satellites of course; we have launched satellites for others too, among them such countries as Germany and Belgium. We have the largest set of remote sensing satellites. Our INSAT system is also among the world's largest domestic satellite communication systems.

At the other end:

  • India is one of the world's largest diamond cutting and polishing centres. CLSA estimates nine of every 10 stones sold in the world pass through India.
  • Trade of Indian medicinal plants has crossed Rs. 4,000 crore.

Here is proof positive that liberalization has indeed worked. ''By opening the economy before giving it a chance to become competitive, we have thrown our industry to the wolves,'' it used to be said. Quite the contrary. The success in exports, in fields such as IT in which competition is fierce, in which technological change is fast as lightning, success in auto-components, in pharmaceuticals shows that our industry has fought back, it has become competitive.

Remember all that shouting about Chinese batteries a year ago? ''Markets are closing down, thousands are being thrown out of their meagre businesses, and factory after factory has shut down.'' That was the shouting just a few months ago.

Where are those batteries from China? Yes, trade with China has grown-by 104% in the past year. But according to figures of the Chinese Government, in the first five months of 2003, India has amassed a surplus in its trade with China, a surplus of close to half a billion dollars.

And China is just an instance. Exports as a whole, and in the face of an unrelenting recession in the West, have grown by 19 per cent in the year. In a word, what committees upon committees with their piles of recommendations would not have achieved, being actually exposed to actual competition has.

Our foreign exchange reserves are at an all-time high-$82 billion. We have announced that we will not be taking aid from a string of countries.

  • We are giving aid to 10 or 11 countries
  • We are pre-paying our debt.
  • We have just ''loaned'' $300 million to the IMF!

How distant the days when we used to wait anxiously for the announcement about what the Aid India Club meeting in Paris had decided to give us.

But there is the other side-equally telling. Why is it that so few among us know even the elementary facts about these successes? Why is it that so much of public, specifically political, discourse, when it is not whining is just wailing?


PART II

India's new world, of unlimited opportunities
Dated August 19, 2003

The problems that have bedeviled Japanese banks are well known - the quicksand of ''directed lending'', NPAs, and the rest - as is the way these problems have been at the heart of Japan's inability to pull itself out of the trough for over a decade. The Long Term Credit Bank of Japan, the giant LTCB, followed the same trajectory as other banks, except that it has suddenly, in just two years, shot out of the pack.

LTCB was established in 1952. It was one of the principal financiers of Japan's phenomenal industrialization after World War II. As the 1990s rolled on, its troubles became deeper and deeper. It went bankrupt. To prevent the collapse from bringing down other parts of the banking sector, the Government had no alternative but to nationalize the bank. That was in 1998.

The bank continued to hemorrhage. Soon, in June 2000, it had to be sold to a consortium of international investors. That was a thunderclap for Japan - this was the largest organization that had to be sold to foreigners. The bank was renamed the Shinsei Bank.

In just two years, it has turned around, even as others are still in the morass of old problems. It turns out that Indian professionals - a thousand of them from Nucleus Software Exports, Mphasis, Polaris, i-Flex Solutions and Wipro - have played a crucial role in transforming the bank: they are the ones who have completely re-engineered the bank's processes, they are the ones who have reorganized the bank's operations around a completely new, modern business model.

And they have done it all in record time, and with record economy: the new, transformed retail bank has been launched within one year instead of the anticipated three; implementation costs have been 90 per cent less than estimated; a range of new financial products has been launched that are better than what competitors are giving; hardware too has been drastically downsized. When I was in Tokyo a few weeks ago to open Indian IT fair, the success of these professionals in rehabilitating the Shinsei Bank was the talk of the banking and IT community in Japan.

What is it that Indians could bring to this task that, say, Chinese software firms could not? The Indians could not just write software for different functions and transactions that the staff of the bank had to perform - the Chinese too could have done this: China also has a very large software industry that today caters to its domestic IT market, a market which is many times that in India.

The Indians could bring to bear on the task expertise in a host of other domains - for instance, knowledge of financial markets, of modern commercial banking, of accountancy - and thereby provide not just software but complete solutions, from software to hardware to completely new business models.

Similarly, high-end Indian garment industry can avail of not just cheaper labour. In addition it can tap into our fashion designers. Is it any surprise then that Wal-Mart sources $1 billion worth of goods - that is, half of its apparel - from India? That GAP sources $500-600 million from India? That Hilfiger sources $100 million?

The point is the successes we have encountered above are not fortuitous. India has a score of strengths that others do not.

Cost is one of them. Nor is it a marginal advantage. Indeed, the difference between the cost at which we can provide services and many commodities of comparable quality and what those cost in the developed world is so vast that, should those firms and economies shut themselves out from our supplies, they are the ones who will be severely disadvantaged, they are the ones who will be making themselves un-competitive.

  • Indian IT firms provide world-class services at one-tenth what the same services would cost in the United States.
  • An MBA costs about $5,000 in India. In the US, an MBA costs around $120,000.
  • Developing a new automobile model in the US costs about $1 billion. Indica and Scorpio have been designed, developed and produced totally in India. They have been acclaimed abroad, and found to be up to international standards. The cost of designing them? Less than half what the design would cost in the US.
  • In an important address - you will find it in FICCI's publication, Unleashing India's True Potential: CEO's Vision of the Future - M.S. Banga, Chairman, Hindustan Lever, and reports results of inquiries that the company made. In spite of high power costs, high interest rates, it found that the capital costs of setting up plants in India to produce an item like toothpaste for Levers worldwide were just 35 per cent of what its sister companies in the US and Europe would have to spend. And the conversion costs were just 15 per cent. In tea bags they were just a quarter of what they would be in the US.

Sourcing already accounts for about half of Hindustan Lever's exports of Rs. 1,500 crore a year. But Banga surmised, by being just the hub from which Levers' units worldwide would source their requirements of such goods, Hindustan Lever could build up a business of $1 billion a year - that is Rs. 5,000 thousand crore a year. Moreover, as it would be marketing directly to these companies, it would save on the costs of reaching, winning, retaining the individual customer.

  • Surgery: Arvind Netralaya performs a cataract operation, including the cost of the lens, for $12; that very operation costs about $1,500 in the US. A bypass surgery in India costs around Rs. 40,000; in the US it can cost anything upwards of Rs. 6 lakhs. The cost of open-heart surgery in the UK or the US can be anywhere between Rs. 15 lakhs and Rs. 35 lakhs as against Rs. 1.5 lakh to Rs.5 lakhs in the best of hospitals in India. The cost differentials in more complicated surgeries - liver and kidney transplants, etc - are even higher.

Brains are another strength - far, far more important than material resources in several sunrise activities. Most would have been surprised to read recent accounts in magazines such as Business World of India being looked upon as a research hub by company after choosy company. FICCI's list includes:

  • Over 70 MNCs, including Delphi, Eli Lilly, General Electric, Hewlett Packard, Heinz and DaimlerChrysler, have set up R&D facilities in India in the past five years. Together with laboratories set up before 1997, 100 of the Fortune 500 have set up R&D facilities in India. By contrast, only 33 of the Business Week 1000 companies have R&D centres in China.
  • The scale of these operations also tells the tale. Just four years ago, Intel had a mere 10 persons working in India; today it has over 1,000. GE's John F Welch Technology Center in Bangalore is the company's largest outside the US. With an investment of $60 million, it employs 1,600 researchers. GE's R&D centre in China by contrast employs only 100.

The Indian centre devotes 20 per cent of its resources to fundamental research having a five to 10 year horizon in areas like nanotechnology, hydrogen energy, photonics and advanced propulsion. With 17 clinical trials (10 of them global), the Eli Lilly research facility at Gurgaon is its largest in Asia and the third largest in the world.

  • GE Medical in Bangalore has developed a high resolution-imaging machine for angiography to meet GE's entire global requirement. It has also developed a portable ultrasound scanner that is exported around the world from Bangalore.
  • Two-thirds of GE Plastics' 300-member research team in India is doing fundamental research on molecules. GE Plastics has contributed to the development of a family of polycarbonates of engineering plastics that are being used in auto headlamps and CDs. It has also developed heat resistant monomers for applications in aircraft bodies and high-end medical equipment.
  • GE Motors India has developed an almost noiseless motor for GE's most sophisticated washing machine lines in the US; it is the sole sourcing point for a million of these motors every year.
  • Monsanto has been in India for over 50 years. After examining China and India, it set up its first non-US research facility in Bangalore in 1998. This facility is responsible for Monsanto's R&D for Asia. The company is researching ''promoters'' - accelerators that improve crop productivity.
  • Whirlpool's Pune Research Lab develops refrigerators and air conditioners for Asia (including China) and Australia. Forty per cent of this facility's resources are devoted to its core research on global projects.
  • The DaimlerChrysler Research Centre in Bangalore is engaged in fundamental and applied research in avionics, simulation and software development.
  • HP Labs India has built a prototype that can scan handwritten mail through a small handheld device instead of a scanner. It has also built the prototype of a computer for unsophisticated users.

You can extend the list many times over by just following our business newspapers and magazines for a week. Moreover, while youthful professionals and entrepreneurs have been adding these sinews, the most far-reaching structural change has taken place:

  • The proportion living below the poverty line has fallen from 36 per cent to 27 per cent.
  • The balance of power between state and society in the economic sphere has been overturned: the dismantling of the license-quota raj, the transfer of power to regulators in one sector after another.

Indeed, not a week passes and there is yet another advance in economic management. One reason these changes do not get adequate notice is that, many of the structures having been set up, the improvements are now in the details. Those who are acquainted with economic policy and administration know that each of these improvements will have far-reaching consequences as the years go by. But as the improvements are in the details, most of us miss their significance.

As a result of such steps, many of the handicaps that hobbled our entrepreneurs have been eased in the past few years. Initiatives in different, seemingly distant fields have reached fruition. And the effect is not additive, it is multiplicative:

  • The turnaround time in our ports used to be eight to 10 days; it is now four-and-a-half days.
  • As recently as 1999, our telecom infrastructure could provide a bandwidth of only 155 Mbps; today it is able to provide terabit capacity, that is, 75,000 times what could be provided just four years ago. Within a year or so, as the fibre optic network being laid by various enterprises gets in place, it will not matter whether your office is in San Jose, California or in any of 300 cities in India.
  • Till the other day we used to be in awe of the rate of expansion of mobile phones in China - a million a month. In the past two months these have increased in India by almost 1.5 million a month.
  • Long distance telephone tariffs have fallen by two-thirds in five years.
  • Tariffs for data transmission have fallen by 80 per cent in three years.
  • The work done by the far-sighted people who set up what seemed at that time such an esoteric institution, one oriented to the rich elite, the National Institute of Design has borne fruit. Today graduates of that fine institution help design cell phones, CAT-scan and MRI machines ...

Other handicaps too have been eased. Interest rates have come down drastically, foreign exchange restrictions for business purposes are as good as non-existent...

On the other side is the fact that the developed world will increasingly require services and personnel from a country such as India. We are the ones who have to be swift enough to prepare for and grab the opportunities:

  • Various studies conclude (you will find them summarized in the All India Management Association's India's New Opportunity - 2020) that the workforce of developed countries will fall short by 32 to 39 million by 2020. In the US alone the shortfall is expected to be between 8.2 and 14.3 million.
  • The proportion of the aged to persons in working age is shooting up precipitously in developed countries from Germany to Japan.

Such developments provide excellent opportunities for India - for services that have to be provided in situ such as nursing and care for the elderly, for services such as surgery that can be provided to residents of those countries upon their coming here. In fact, there are opportunities in a host of new services of an even higher order, and ones that exist not in the future but right now:

  • Higher, specially medical and engineering education: educating an MBA to world standards costs $9000 in India; in the US that degree of education costs $30,000.
  • Editing, composing, formatting text, from books to newspapers: a sub-editor costs an American paper $25,000; in India an excellent substitute can be employed for $5,200. The editor of an Indian paper told the proprietor of a leading British paper the other day he could edit the latter's paper for merely the amount that the latter's publication spent on renting the space occupied by sub-editors in the publication.
  • Printing and binding books: Hong Kong and Singapore, which had taken a leap in this regard, have become high-cost centres.
  • India has exactly the same order of cost-cum-competence advantage in professions like law, accountancy, design, engineering, tax consultancy, financial services of all kinds.
  • In software itself, though there have been the most conspicuous successes, the field is limited only by our imagination - in that IT fair in Tokyo that I mentioned, I saw fine text-to-voice software that has been developed by a small software unit in Lucknow. It was receiving excellent reception in Japan. It can be used to quickly produce audio versions of books upon books for the visually impaired.

Thus, on the one side the opportunities are unlimited; on the other we have incomparable advantages for grasping them. But as has been said, ''When opportunity knocks, some complain about the noise.''

Software engineers or cyber coolies? runs the headline of a newspaper feature. In the US a software engineer earns $21 an hour, in India even the leading companies pay him only $2, runs the text. Is this not exploitation? it asks.

Now a salary of Rs. 100 an hour is excellent for someone living and working in India. Why throw away the advantage? Look at it the other way. China has accumulated its huge pile of foreign exchange reserves - over $280 billion - not by high-technology exports. It has accumulated them by flooding the world with low-technology items - leather, leather products, garments, toys ... And it has used the advantage of lower cost - and perfectly disciplined labour - to the hilt.

China's achievement we gape at: ''How have they become the manufacturing hub of the world?'' we ask. But our advantage - in some senses the very same advantage China has put to such good use - we want to throw away.

Keep these foreign accounting firms out, proclaim our accountants at a high-profile function. They have been involved in frauds abroad. On that reasoning, shouldn't we bar our own accounting firms also? After all, frauds in our banks, in our stock markets, the way so many of our firms that have run up NPAs are then able to extract bail-out packages from financial institutions, could such things have happened if our accounting firms had been doing their job?

And there is the other point: we want their accountants and lawyers to be kept out, but they must open their doors to our IT professionals! As the title of one of Jairam Ramesh's monographs ran, Yankee Go Home - But Take Me with You!

Why not look upon the opportunities positively? Why not institute courses in our law colleges on Germany's legal system, in the accounting systems of the US and thereby capture the markets there? Why not multiply the number of nurses we train, and have them learn Japanese? Why not enable private firms to open world-class universities in India, and thereby become educators to the world?


Part III

This is India's moment, can we grasp it?
Dated August 17, 2003

On the one hand, we have unbounded opportunities and incomparable advantages to seize them. On the other, there is the fate that will surely befall us if we falter. Unemployment will reach such proportions that social unrest will become unmanageable. Similarly, if the rates of growth of India and China continue to differ by the margins of the past 15 years, within the next 15 years the Chinese economy will be six times that of India. And the consequences will be worse than we can imagine.

Economic strength is itself power. To take one instance, because China has been able to attract so many more to invest than we have, China today is able to mobilize so many more-American firms, for instance-as lobbyists to advance its interests.

Moreover, economic strength gives China the wherewithal to go in for comprehensive modernization of its armed forces. Indeed, that there is so much talk of China's economic transformation obscures what China is already doing, what its economic modernization already enables it to do in the military sphere.

Will a China six times stronger than India not administer another slap at us? Indeed, will it have to administer a slap? Will an India dwarfed to that extent not learn to pay heed to China's interests subliminally?

Now it is nobody's case that China is free of problems. Quite the contrary. The achievements-the incredible infrastructure built in Shanghai, for instance-themselves remind us of problems it may be storing up: this infrastructure has been built by getting the country's banks to lend money to the special purpose vehicles that were created for building the projects. But everything has to be paid for in economics: what is the rate of return of these projects today, and how does it compare with what is needed to repay the investments?

There is moreover a fundamental issue. The 21st century is going to be the century of knowledge-of its continuous unraveling and of its continuous application. One of the central lessons of the 20th century is that where the state is pervasive, creativity does not flourish. The Chinese have indeed transformed their state. But it remains pervasive. How will they ensure creativity-of the kind, say, youngsters in our IT firms have displayed?

So we have many things working for us. In many ways, this is India's moment, even vis a vis China. For the first time, observers have begun to voice questions in public about China-its statistics; the fact, for instance, as a German investor said recently at a conference I was deputed to attend, that, ''If you want your factory to come up quickly, go to China; if you want to make money, go to India.'' On the other side, everyone's noticing Indians make a mark in every sphere: writers, scientists, doctors, IT, cricket, beauty pageants, chess...

So it is the moment for India. It is a moment. But, it is only a moment. What should we do to ensure we grasp it?

First, we should begin to notice what is happening around us. We have become what an American author calls ''Negaholics''-addicted to the negative, as an alcoholic is to drink. Ever so many of us are unaware of even the elementary examples that have been listed above.

Nor is that the result merely of inattention. We look for, we latch on to the negative; even if some achievement breaks on to our mental screen it does not percolate into our awareness, we do not see that it is part of a pattern, that it is not an isolated fluke. Indeed, our instinct is not to believe evidence of that accomplishment.

Remember how eager many commentators were to find fault with NSS data that established a steep decline in proportions living below the poverty line? These are symptoms of a habit. Remember the exercise that books on creative thinking recommend? Is there much blue around you? You would not have noticed much. Now make an effort to look only for blue things around you. You will notice so many that, though they were lying around, had not registered.

It is especially important that those who are in public life-who hold public office, who participate in public discourse-break out of this addiction to the negative. Because of my work, I have had occasion to travel abroad several times in the past two-three years. Each time I have been struck by the contrast between the way India is looked upon abroad, and the way we look upon it here. There is an equally telling symptom here at home-there is much greater confidence in the Indian industrial class than there is in the rhetoric of politicians who ostensibly are shouting on behalf of and to save that industry!

The result is our discourse continues to be mired in fear, so many of us just keep repeating slogans of 30 years ago. We should listen to the new India.

Next we should be alert to what the critics of reform are doing where they are in power. In New Delhi, the CPI(M) shouts against even the slightest attempt to reform-for instance, privatize - a public sector unit, they bring woe upon anyone who may say that repeated revival attempts having failed, such and such firm has to be shut down.

But in West Bengal the state government has already shut down two state-owned units, it is disinvesting 10 more. It's just that the state government does not talk of ''disinvestment''; it says it is just turning the firm over to a joint venture partner!

Remember Ajit Jogi's hysterics over Balco? Remember his threat ''Should anyone from Sterlite enter Chattisgarh, we will break his legs''? Since then his refrain is ''Sterlite is scripting the success-story of Chattisgarh''! More important, he is today the leader in public sector reform! Including privatization! The Indian Express reports he has already closed thirty-seven public sector units.

Remember all that shouting, ''Why are you selling profit-making companies?'' The Housing Board-HUDAC-Jogi has just closed down has been a profitable concern, reports The Indian Express. Remember all that shouting ''But the land of Balco is itself worth Rs. 1,000 crores''? Reporting about that Housing Board, the Express correspondent writes from Raipur, ''The assets ... also include some prime properties and a land bank of approximately 600 acres of land. In Raipur itself, HUDAC owns 300 acres of prime land near Tatibandha-an upcoming commercial area. Bhilai and Durg towns are also key urban towns where HUDAC had purchased land ... Other assets, according to the HUDAC balance sheet, include hundreds of unsold HIG, MIG, LIG and EWS houses, shops in urban complexes and other properties...''

A simple rule of self-denial among political parties would help: ''Do not block another party from doing what your own party is doing where it is in power.'' As parties are unlikely to deny themselves even this much, journalists and others should bring the rule into being in effect: keep an eye on what the party is doing where it is in power, recall what it was doing when it was in power and, each time the party tries to stop a rival from prosecuting a reform, broadcast those facts, grill its leaders on them.

There is a more intractable problem-a central dissociation between democracy as we know it in India and what is needed for rapid growth.

All change involves dislocation. And this is where the strengths of yesterday become the handicaps of today. BSNL has one of the world's most extensive networks of copper-wire. But people are switching to wireless telephony. Every time there is a proposal for new technology, our first thought is, ''But what will happen to the thousands of crores that have been sunk into that network?''

Nor is the drag confined to governments. As BSNL has been purchasing copper wire worth Rs. 2,000 to 4,000 crore every year, 30 or more companies have come up that can survive only if BSNL continues to purchase copper wire! Their owners and the workers employed in them too would rather that the switchover to new technologies is slower.

That is how over the decades the Civil Aviation Policy becomes the policy for Air India rather than for India. That is how our finances get sucked into quicksand-that is how we continue to ''protect'' existing producers of wheat and rice with ever higher minimum support prices even as government godowns overflow with stocks, and even though we know that these support prices are in fact preventing the crop diversification that other programs of government are trying to promote; that is how a state like Maharashtra brings its finances to the brink by continuing subsidies to sugar growers; that is how over the years we squander Rs. 10,000 or 15,000 crores keeping obsolete mills of the National Textile Corporation (NTC) on artificial respirators rather than using the money to modernize the textile industry; that is how we continue to guarantee procurement of tobacco, of all things, even as we spend crores admonishing people to abjure it; that is how, ostensibly to protect existing tenants, we continue rent control laws, thereby discourage investment in housing and thus ensure both housing shortage and urban decay.

We block voice-over-internet for long, we set the police upon youngsters who have begun using the technology; for years we won't allow personnel of IT firms to avail of the Closed User Group facility-lest the revenues of BSNL get affected ... It is as if we were to block the introduction of the automobile to protect carpenters who are making tongas. Without doubt, one of the reasons West Germany and Japan forged ahead of the United Kingdom after World War II was that the entire industrial stock of those two countries had been bombed out of existence while that of the latter had survived.

In the end, all such efforts fail. One cannot block technology any more than one can block time: in the end Bangladesh has had to close down the largest jute mill in the world, in the end we are having to close down NTC mills ... But over the years we ensure our country's progress is slowed down, and our governmental finances are brought to the brink.

The problem becomes all the more acute in a democracy, all the more so in what we have made of democracy. The electorate has been so fractured by caste and the rest that it does not respond to national issues. To attain office and retain it, therefore, parties have to aggregate votes, section by section. Each section liable to be dislocated by change-the tobacco farmer no less than the textile mill owner and the powerloom operator-is able to suborn parties and politicians to block that change.

Of course, in due time a constituency will arise of those who have benefited from the change-the IT professionals, the ones who will prosper if only we were to allow our entrepreneurs to set up institutions of higher learning ... But they are in the womb of the future. And the ones who will be dislocated are ones who will defeat the party today. As the horizon of political parties seldom extends beyond the forthcoming election, even a bit of aggressive shouting can ensure that reform is deferred.

There is another factor that confounds everyone into submission. All politicians are nervous-witness our nerves before every reshuffle! Politicians faced with elections are more so. And no one quite knows what issues are on the people's mind. So the moment a step is mooted, everyone can, and does, proclaim, ''Not just now, elections are round the corner. People will turn against us.''

Was disinvestment an issue in any of the elections during the past five years? If free power could have won elections, how come the Akalis in Punjab, the DMK in Tamil Nadu were swept away? I well remember a meeting in a state on the eve of elections there, and what was being said ''on the sidelines', ''Please get (the chief minister) to abolish (a local tax) ... If only it is removed, we will sweep the urban areas.'' It was abolished. The urban areas swept away the alliance.

There isn't much that can be done about the politicians' nervousness, except to go on pointing out reforms are not the issue they are made out to be: internal bickering has brought defeat to parties not issues like disinvestment or tariffs.

But the problem-the dislocations that change will cause-is real and we have to attend to it. Four things can help.

We should multiply outlays on activities that will engage large numbers, and are things that we should be doing in any case. The Planning Commission has prepared three first-rate reports, for instance-on biofuels, on bamboo cultivation and products, and on medicinal plants. Each of these can engage millions. As can organic farming, diversification into vegetables and fruit and floriculture. As can water harvesting.

When activities like these flourish, incomes will multiply, nutrition will improve, fewer will flock to urban slums. Indeed, through them the country would register gains even in foreign exchange-outlays on biofuels would save on imported crude; organic farming, medicinal plants would bring foreign exchange.

Similarly, projects that entail huge earthworks-the Prime Minister's Quadrilateral and gram sadak projects, the linking of rivers-can absorb millions who may be dislocated and at the same time unleash the country's productive potential. They are the real social security that will cushion our people.

But the main solutions lie, as usual, not in the economic realm. They lie in political arrangements, in discourse. We must reduce the frequency of elections: schedule elections, as the vice-president and the deputy prime minister have proposed, to state assemblies and to the Lok Sabha simultaneously; fixed terms for legislatures even as individual ministers can be voted away for dereliction.

Even before such changes are put into effect, and even after they have been instituted, we have to make everyone see that change cannot be blocked. The more we succeed within India in delaying it, the greater the lead that others will get over us. Schemes to rehabilitate and reposition workers or farmers who may be dislocated must, of course, be devised and executed. But the project or technology must not be blocked.

Soon enough that project will have to be executed in any case; soon that technology will come to be adopted. Time will have been lost. Resources that could have been used for modernization of that enterprise, that industry, for the prosperity of that very region would have been wasted in keeping that obsolete technology or enterprise ''alive''.

And we must with evidence induce everyone to see that more often than not the resources needed to take care of and re-equip those who will be dislocated are embedded in the obsolete enterprises themselves. Look at the land NTC's mills have in Mumbai. If only the government would be allowed to sell it, more than enough would be available to retrain and re-equip every single worker in those mills, as well as to modernize the mills that are to survive.

Not the details of economic policy-that is not where the impediments lie. The way we look at things, our discourse, the drag of interests that are vested in the way things are-these are what we need to change.

By: Shri. Arun Shourie


Learning to shield our academic excellence

Arun Shourie, Thursday, September 14, 2006

The number of students who come to India to study is going down. Meanwhile, the amount of money spent on Indian students studying abroad is sufficient to set up 30-40 IIMs or 15-20 IITs every year. The threat is that we may lose our best minds at a rate faster than ever before. The opportunity is that we can be educators to the world
About 8,000 foreign students are studying in India. In Australia, on the other hand, there are about 350,000 — and remember, we add to our numbers every year more than the total population of Australia. Nor is it just that foreign students studying in India are less than a fortieth of those studying in Australia. The number of students who come to India has actually been going down: according to government figures, in 1990/91, there were over 12,765; last year there were 7,745! (By contrast, the increase in 2004 in the number of foreign students studying in China was three times the total number of foreign students that came to India: China hosted 141,087 foreign students in 2005.) We could be educators to the world — just as we could be surgeons to the world. But here is another opportunity missed: while Dubai, Singapore, Australia, to say nothing of distant US, etc. are positioning themselves as education hubs, we remain mired in that bog — the HRD Ministry.

It isn’t just that we are missing an opportunity. We are paying a huge cost every year. One estimate puts the amount that is spent on Indian students studying abroad at a figure that would be sufficient to set up 30-40 IIMs or 15-20 IITs every year. And going abroad to study is just the first step. Having studied in that country, having got familiar with the place and people, most decide to take up work there. Soon enough, they settle down there. Science and Engineering Indicators, 2006, reports that of Indian students who received doctorates in Science and Engineering between 2000 and 2003, close to 90 per cent said they planned to stay on in the US; two-thirds had firmed up “definite plans to stay.” The proportions were the same in one critical discipline after another: 91% and 62% in biological and agricultural sciences; 92% and 72% in mathematics and computer sciences; 90% and 70% in engineering...(Science and Engineering Indicators, 2006, Appendix tables, A2-96 to 100.)

The fault is by no means that of the youngsters. And there is no doubt that those who have stayed on in the US, etc. have also done much for India — they have, among other things, helped change the world’s perception of India, and, thereby, India’s perception of itself. But imagine how much our country would have gained in actual productive potential if we had educational institutions of such quality that these youngsters did not have to go abroad. Imagine how much our country would have gained if they worked here, that is if the work environment here had been such that they had felt confident they could develop to their fullest potential, and reap rewards commensurate with their capabilities and with the effort they put in.

And if we persist in the obscurantist policies and practices that mar our educational sector, this drain will only increase in the coming years. Countries are straining to develop themselves as the more attractive destinations — for students, for investors, for firms. Nor is the matter confined to choice, there is a compulsion too, a compulsion of which these leading countries are well aware and to counter which they are taking focused steps. In regard to the US, for instance, National Science Foundation data reveal that in 2003, 85 per cent of those holding Science and Engineering doctorates and working were above 55 years of age; 76 per cent were above 60 years; 20 per cent were 70 and above. The proportions for those holding Master’s degrees were equally significant: they were 85%, 65%, and 16% respectively. (Science and Engineering Indicators, 2006, Appendix tables, A3-43.) And this is just one among many reasons on account of which these countries will continue to aggressively court researchers and skilled workers from India and elsewhere.

Indeed, the threat now is not just that individuals will be wooed away. Countries — from Singapore to South Korea to Taiwan to China to the EU-25 — are making even greater efforts to woo entire firms away, in particular R&D firms. Singapore, South Korea and Taiwan have already become significant research-hubs. But the suction for entire R&D firms can come from farther a-field too. We think of the US as a high-cost economy, as one that is now compelled to outsource R&D efforts to a country like India. But that is just one side of the picture, and that is true only for one end of research. In 2002, US firms spent around $ 21 billion doing research in foreign countries. As against this, foreign firms spent close to $ 26 billion doing research in the US. (Science and Engineering Indicators, 2006, Volume I, 0-4, 0-5, 18.) And that stands to reason: researchers are less costly in countries like India, but today a great deal of research, and almost all of frontier research, involves such high-technology infrastructure that it is best executed in countries like the US.

Things to do

The first thing to do is to stop counter-positioning primary, universal education against higher education. We need both. We can afford both. Second, we must see both — the threat as well as the opportunity: the threat that we may lose our best minds at an even faster rate than the rate at which we have been losing them in the past decades; on the other side, the opportunity that we can be educators to the world.

Third, to ward off the threat and to tap into the opportunity, we require the same sort of measures. To arrest and reverse the alarming deterioration of standards in most of our institutions of higher learning. To ensure that in regard to both - students as well as faculty - merit, performance here and now, alone counts. To ensure that rewards are strictly commensurate with performance.

And resources. A large proportion of these will have to come from the government - for instance, private entrepreneurs just do not have the long horizons that basic research requires. Equally, government alone will just not have enough resources for this sector. Thus, one service that finance ministers can do is to give the most generous incentives and tax-breaks for industry to invest in education and in R&D. For every trifling misuse, a Manipal will come up.

And the resources have to be defrayed not just on equipment - that is what is done ever so often: and by the time the underpaid, under-motivated faculty learn to exploit the equipment to its full potential, the equipment is obsolete. A good proportion of the resources have to be set apart for making salaries and allowances of faculty and researchers and their work-environment attractive enough for them to forego careers in private industry and to choose instead to be in universities and research institutions.

It is obvious that we cannot do any of this so long as higher education and research is dominated by governmental institutions. China, for instance, has launched an aggressive drive to bring back the very best Chinese faculty who are working in universities in the US, Europe and the like. To attract them back, China is giving them remuneration and allowances and work facilities that are better than what they have in universities where they are working. This is being done irrespective of what existing faculty get in the Chinese establishments in which these returnees will be lodged. Can such a thing be done in a governmental organisation in India - what with its scales and unions; what with the fact that the salary of a professor cannot be higher than that of the vice chancellor, and the salary of a vice chancellor cannot be higher than that of secretary, HRD...? I am, therefore, wholly against the current rush for affiliation, etc. We should encourage institutions to de-affiliate, from existing universities and the like. Colleges and research departments and institutions will come to be known by the work they do, by the standards to which they adhere. Along with this movement to de-affiliate we should develop first-rate, wholly objective and reliable methods to rank institutions.

But the gaps are so vast that mere resources will not do. We need to adopt unconventional methods to scale up this sector. The remarkable success that F C Kohli, one of the fathers of IT in India, has achieved with the “total-immersion” method in making absolutely illiterate persons literate enough to read a newspaper within 8 to 10 weeks; his analysis of “gaps” between the best engineering college in Maharashtra and other colleges in the state, and how these can be bridged by using modern IT and communications technologies - these are the sorts of measures we need to put in place. And, instead of stuffing IITs and IIMs with mediocrities just because they were born to one set of parents than another, we should induce them to multiply faculty, and to upgrade existing faculty in other institutions.

Two prerequisites

But for any of these measures to be executed we need two prerequisites. The first is to outgrow clichés. “Do not make a commodity of education,” our politicians shout every time there is the slightest effort to make educational institutions self-sustaining. “Do not sell ma-Saraswati,” they shout every time there is an effort to induce industry to take up education. All such shouting ensures is that existing scarcities continue, and the existing education-czars rate off the lolly. All it accomplishes is to enable a dental college here, near Delhi itself, to pocket a “donation” of Rs 28 lakh from every entrant...Is the way to deal with the fact that 150,000 students have just applied to the IIM, Ahmedabad, for 250 seats in its two-year course, to force it to take in 27 per cent additional students — that is, sixty two more students — on the basis of birth? Or is it to give incentives to industry to set up 62 institutions of comparable worth?

And then there is the even more urgent task — to reverse the recent trend in regard to the few islands of excellence that remain: the recent trend of interfering in the IITs and IIMs. The recent edicts regarding reservations are just one — though by itself fatal enough — lance of such interference. Appointments of directors; hauling them up before Commissions because some congenitally disgruntled employee keeps writing letters to high-ups; the insistence of a legislative Committee that they switch to Hindi as the medium of instruction...There is an all-round assault to breach their autonomy.

To ward off such senselessness, three things are required. First, do not temporise: do not think that the way to meet the assault is to concede a bit - those concessions will not assuage the grabbers; on the contrary, they will become the reasons for the political and bureaucratic class to grab all: “See, the director himself is saying that they are ready to abide by our order - all he is asking is that he be given a little time to do so...” Second, as those who are working in these institutions are in a sense under the thumb of government — and I have been struck dumb by fear to which faculty themselves testify in open meetings — outsiders, in particular the alumni of these institutions, have an important duty: they must constitute themselves as firewalls around these institutions.

But the assault on such institutions is but an instance of the general assault on excellence in India today: from legislatures to civil service to educational establishments, mediocrity is being asserted as norm, vulgarity as right, intimidation as argument, assault as proof. Two classes today stand in counter-position to this assault on standards - entrepreneurs and the professional middle class. Accordingly, the pan-Indian organisations of professionals should get together to contain, roll-back and eventually eliminate this assault.

(Concluded)(Based on the Foundation Day Lecture, IIT, Kharagpur, Alumni Association, Delhi.)

We need the best for the brightest

Arun Shourie, Wednesday, September 13, 2006


An inverse snobbery is afoot. We are lectured every other day: “What is needed is universal, free, primary education.” From this comes the unstated inference: “Institutes of higher learning - the IITs, IIMs - are institutions of, and for the elite. They must be bent to serve the poor, suffering, excluded backwards.”

No one can deny that we must spread primary education at the fastest pace possible. That China has achieved near universal literacy and just about 60 per cent of us are literate - and that too only on our definition of “literacy”, that is that a person is able to sign his name - must account for some of the difference between China and India today. Nor does one need much argumentation to see that we must wholly reorient our school education: it consists almost entirely of imparting information, and then trapping the student in the exams into revealing what he does not know; when she can get the information at the click of a mouse, of what significance is it that she has or hasn’t memorised the date of the Battle of Plassey? Contrast what our NCERT textbooks’ controversies, with the report in the International Herald Tribune the other day [1 September, 2006] about the textbook that has been put out in China’s Shanghai region: Bill Gates and JP Morgan get prominence while Mao is mentioned in just one sentence - it explains that when flags are flown at half-mast when a person like Mao dies. That’s it.

Nor can anyone dispute that one of the things we must expand is vocational education. Seventy per cent of those who graduate have degrees in Arts. One, they don’t want to do the sorts of jobs that are available. Two, employers have little use for them. Third, you can’t find a plumber¿ Krishan Khanna, an alumni of IIT, Kharagpur, an evangelist for vocational education, points to the telling contrast: India has about 5,000 ITIs (under the Ministry of Labour) and about 7,000 vocational schools (under the Ministry of HRD; and never the twain shall meet!); China has about 500,000 secondary vocational schools.

There can be no dispute about the need for expanding primary and vocational education, nor for the need to reorient them totally. It is the inference that is drawn, “IITs and IIMs are for the elite, higher education is for the elite,” which is errant nonsense. Higher learning, and the Research and Development work that can follow only from such higher learning are just as necessary. Not “Either/or”, as Vinoba would say, but “And also”.

The growing gap

We often pride and comfort ourselves with the observation, “We have one of the largest pools in the world of scientific and technical manpower.” But clearly, the numbers, large in absolute terms, are not large enough: look at the way salaries, even starting salaries have shot up in the last five years in IT, ITES and similar professions: they speak to a grave shortage.

Even if the absolute figures of engineers and scientists are taken at face value, numbers by themselves don’t go far. While celebrating the impressive jump in enrollment in higher education - the 1991 Census had counted 20 million with graduate and higher degrees, and 53 million by 2003; while pointing out that enrollment in science and engineering courses had risen faster than overall enrollment: 2.7 times in science and 10 times in engineering; the NCAER’s India Science Report, sets out some telling figures that give pause. Almost 30 per cent of those who have finished 12th class or higher in science are not working in jobs requiring scientific learning: they are either unemployed or are housewives. The figure is 20 per cent in the case of science graduates, and 14 per cent for those with Ph. Ds in science. Of science graduates, only a third are employed in “professional and technical” assignments. And on the other side, many employed in science-centered jobs turn out not to be sufficiently qualified. Of post-graduates who are unemployed, two-thirds have studied science. Of Diploma Holders who are unemployed, 53 per cent belong to the science stream¿

But sub-optimal utilisation is just one aspect. A presentation of Dr. R.A. Mashelkar points me to two studies and the indices of output they sketch - Science and Engineering Indicators, 2006, Volumes I and II, National Science Board, Arlington, VA; and R.N. Kostoff, D. Johnson, C.A. Bowles and S. Dodbele, Assessment of India’s Research Literature, Office of Naval Research and Northrop Grumman, Arlington, VA. These show an alarming slippage - of effort, of attainments, of standards.

Consider one index: the number of papers that are being published by China and India in high-calibre journals - ones that are accessed by Science Citation Index and Social Science Citation Index. The Kostoff study indicates that in 1980, papers from China were one-fifteenth of the papers produced from India. In 1995, they became about equal. By 2005, papers originating from China had become almost thrice those from India. Between these dates, papers from India increased by 2.5, China’s ten times. Kostoff and his associates point out that the scientific output of South Korea already exceeds that of India, and that of Taiwan and Brazil is catching up fast.

As part of the dramatic growth in Chinese research output may be caused by the multiplication of journals, Kostoff and his colleagues turned to three high Impact Factor journals - the Journal of the American Chemical Society, the Physical Review Letters, and the Journal of Biological Chemistry. “India had noticeably more publications in the three journals prior to about 2000,” they note. In 2005, their figures show, Chinese researchers published more than five times the number of papers than Indian researchers in the Journal of the American Chemical Society. Mashelkar points to his own field, Chemistry: every eighth paper published in Chemical Abstracts is now from China; every fortieth Indian.

Nor is this accidental. The US National Science Board’s Science and Engineering Indicators shows the focused effort behind China’s leap. In 1991, China was spending around $ 12 billion on R&D, $ 85 by 2003. Our total R&D expenditure is around $ five billion. Over this period, China’s academic R&D expenditure increased ten-fold. “China’s R&D expenditures are rapidly approaching those of Japan, the second largest R&D performing nation,” the study notes. “OECD data show China’s investment at 17% of Japan’s in 1991 but at 74% of Japan’s in 2003.” The National Science Board’s analysts observe, “such a rapid advance on the leading R&D performing countries and regions would still be unprecedented in recent history.”

This emphasis on R&D is bearing results. Focusing on five high-technology industries, Science and Engineering Indicators shows that “In 2003 China had surpassed Japan as a producer of high-technology goods¿ China’s rise from a mere $ 23 billion in 1990 to $ 224 billion in 2003, remarkable both for its speed and consistency, moved its share of world high-technology exports to 12%, beyond Japan’s share,” which by then had been pushed down to 9%. Not just papers by Chinese researchers are now such an important proportion of high-impact publications, their work is being translated into products. And many of these high-technology industries add sinews to military prowess.

This effort of China has only accelerated with each passing year. While we are on a course to undermine the few islands of excellence that have survived, the IITs and IIMs, China has set itself a target at the opposite end: one hundred world-class universities. Mashelkar points out how it has already begun pursuing this target. It is giving each of its ten leading universities $ 125 million - around Rs. 550 crore each. The two foremost universities - Beijing and Tsinghua - are being given $ 225 million each - around Rs. 1,200 crore each! In the second phase, China has decided to allocate similar grants to thirty more universities.

I leave the task of collecting comparable figures about our universities as an exercise for you, dear reader!

(To be concluded)